Handbook

Medical Emergency

In the event that an accident or illness befalls one of your employees, or a visitor to your office area, please:

  1. Call 911 and give your name, building name and address and suite number. Stay on the line with 911 in case they have instructions.
  2. After you hang up, look for a certified first aid person, or if needed, a qualified CPR assistant in your office.
  3. Notify the Property Management Office (615) 250-3012.
  4. Dispatch a person to flag down the Emergency Medical Technician (EMT) and escort them to the victim. At night, have a flashlight. If the victim is located above the ground floor, request that Security and Management hold the elevator at the ground floor for the EMT.
  5. Keep the victim warm and as comfortable as possible. Stay with the victim and DO NOT attempt to move them.
  6. Determine if the victim has a personal physician. Pass this information to the responding EMT.
  7. If in a congested office area where stretchers will be difficult to handle, plan an egress route.
  8. Follow responding EMT’s instructions.

In any medical emergency, time is precious. Do everything possible to ensure the EMT team get in and out quickly.